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Refund processing 

If you have a credit on your account due to overpayment, receiving a scholarship, or dropping courses or your program, ��«Ӱҵ can refund you. Depending on the guidelines, you might get your tuition money back. The Registrar oversees all tuition refunds. Please be aware of the Okanagan college’s refund policies. 

For academic and vocational programs: 

• Refunds will not be issued for amounts less than $10.
• Credits or refunds are issued to the student, regardless of who paid.
• You are entitled to a full credit, minus the non-refundable, non-transferable deposit, up to the last day of course registration. If you are registered for the next term, this credit will be applied to that term (you will not receive a refund). Students in their last term of study will receive a refund.
• Students who withdraw after the last day of course registration will not receive any tuition credit or refund. 

Step-by-step instructions 

All refunds are requested by logging into your myOkanagan account and selecting the “Student” tab. 

Step 1: Select “Student” tab  

Step 2: Select “My useful links” and click “Student forms” 

Step 3: Open the “Student refund request” form 

Step 4: Fill out all required fields and click “Submit”  

Please allow 4-6 weeks for your refund to be processed.  

Related questions  

Is the deposit that I paid refundable if I no longer want to attend the program? 
No, to accept an offer of admission to most programs, you are required to pay a non-refundable tuition deposit. You can also refer to the Okanagan college calendar.  

I paid $10 for my official transcripts, and they were never delivered. Can I get my money back? 
All transcripts are requested through your myOkanagan account and are printed the next business day.  All transcripts are sent via Canada Post regular mail. If ��«Ӱҵ has already processed and mailed your transcript, the payment is non-refundable. If you need another copy, you’ll have to submit a new request and pay the transcript fee again. 

How long does it take to get refunded? 
Once enrollment has stabilized, we’ll begin reviewing refund requests. Please allow at least 4 weeks for the finance department to process your refund. 

My account shows that I have been refunded but I never received the payment.  
Domestic students have two options for receiving refunds: a cheque in the mail or an e-transfer through Paymytuition.com.  

I am an international student and have requested a refund. How will I be reimbursed? 
The International department has partnered with Paymytuition.com. For information or concerns about receiving your refund, please contact the International Department.  
Once you have been refunded, follow the step-by-step process outlined in International refund steps.  

My program is with Continuing studies. How can I request a refund? 
For refund requests in Continuing studies, log into your myOkanagan account and navigate to “My useful links” > Student forms > Continuing studies certificate program withdrawal form. 

For questions about withdrawal or refund policies, contact the Continuing Studies department. 

Resources and links 

��«Ӱҵ Calendar 
 
Tuition and fees information webpage: Tuition and fees | ��«Ӱҵ